Hours of work

Ordinary hours are an employee's normal and regular hours of work.

Understanding ordinary hours

Awards, enterprise agreements and other registered agreements set out the:

  • maximum ordinary hours that can be worked in a day, week, fortnight or month
  • minimum ordinary hours that can be worked in a day
  • times of the day that ordinary hours can be worked (for example, between 7am and 7pm).

Ordinary hours can be different for full-time, part-time and casual employees.

Spread of hours

The times of the day that ordinary hours are worked within is called the spread of hours (for example, between 7am and 7pm). Time worked outside the spread of ordinary hours can attract overtime rates.

Find more information about maximum and minimum hours of work and the spread of hours in your award by selecting from the list below.

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Maximum weekly hours

An employee can work a maximum of 38 hours in a week unless an employer asks them to work reasonable extra hours. See our Maximum weekly hours fact sheet.

Video: Maximum weekly hours

Watch our short video to find out about:

  • maximum hours for full-time, part-time and casual employment
  • what reasonable extra hours are
  • when an employee can refuse to work extra hours
  • how authorised time off counts towards an employee’s weekly hours.

Right to disconnect

Employees of non-small business employers have the right to refuse contact outside their working hours, unless doing so is unreasonable. When determining whether an employee’s refusal is unreasonable, several factors must be considered. Learn more at Right to disconnect.

Source reference: Fair Work Act 2009 s.62 and s.333

Tools and resources

Related information

Have a workplace problem?

Problems can happen in any workplace. If you have a workplace problem, we have tools and information to help you resolve it.

Check out our Fixing a workplace problem section for practical information about:

  • working out if there is a problem
  • speaking with your employer or employee about fixing the problem
  • getting help from us if you can't fix the problem.

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