Our services over the holiday period

Our call centres will close at 12:30 pm (local time) on Tuesday 24 December 2024.

Our online enquiries service will be closed from 12:30 pm (AEDT) on Monday 23 December 2024.

These services will reopen on Thursday 2 January 2025.

Use our website and self-service tools to get information and help during this period.

Learn more at Our services over the holiday period.

Have a workplace question? Find out how to get the answer quickly. We have information and free tools you can use now.

What we can help with: pay and wages, award coverage and entitlements, Leave entitlements, employment conditions, ending employment entitlements, changes to workplace laws, protections at work, resolving work place issues, reporting workplace issues. What we can't help with: tax, unpaid superannuation, bullying disputes, unfair dismissal claims, workplace health and safety issues, workers compensation claims, bankruptcy and liquidation, employment separation certificates, providing legal advice