Cleaning Services Award [MA000022]

Who the Cleaning Award covers

The Cleaning Award covers employers in the contract cleaning services industry and their employees who fit within the classifications of the award.

The contract cleaning services industry means providing cleaning services under a contract. Cleaning services also includes:

  • event cleaning (ie. cleaning at sporting, cultural, scientific, technological, agricultural or entertainment events or exhibitions)
  • trolley collection
  • hygiene and pollution control
  • minor property maintenance incidental to cleaning.

Examples of employers and employees covered by the Cleaning Award include:

  • office cleaners employed by a contract cleaning business
  • shopping centre cleaners employed by a contract cleaning business
  • house and apartment cleaners employed by a contract cleaning business
  • specialist cleaning businesses (for example, gutter cleaning, cleaning and restoration, damaged property cleaning, bus shelter cleaning businesses)
  • trolley collectors working for a contract trolley business.

The Cleaning Award also covers labour hire businesses and their employees who are placed with an organisation in the contract cleaning services industry.

Check the award for full information on who is covered and the classification descriptions.

Source reference: Cleaning Services Award [MA000022] clauses 2, 4 and schedule A

Who the Cleaning Award doesn't cover

The following employers and employees are not covered by the Cleaning Award:

  • trolley collectors employed by a retail business
  • cleaners employed by a business that is not a contracting cleaning business (for example, employed directly by a retail shop or hotel)
  • car washers/detailers
  • laundry and dry-cleaning
  • cleaning at civil construction premises.

The Cleaning Award doesn't cover employers and employees when they are covered by one of the following awards:

  • Hospitality Award
  • Retail Award.

Check the award for full information on coverage and classifications.

Source reference: Cleaning Services Award [MA000022] clauses 2, 4 and schedule A

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If your industry or work isn’t covered above, you can also check:

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Employees must be paid at least award pay rates and entitlements.

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