Managers in the Hospitality Award

We are currently reviewing this article as a result of changes to the annualised salary clause, operating from pay period commencing 1 September 2022.

We encourage you to review this article regularly for further updates.

The Hospitality Award covers hotel managers performing lower-level duties.

Managers covered by the Hospitality Award

To work out whether a hotel manager is covered by the Hospitality Award, you will need to look at all the duties they perform. They are covered if:

  • the work performed is under the direction of senior management
  • they are responsible for one or more areas, but not a significant portion of the hotel.

Managers not covered by the Hospitality Award

Managers who are not covered by the Hospitality Award are:

  • employed to perform the duties of senior management or above, or
  • responsible for a significant portion of one or more hotels.

Depending on an employee’s duties and responsibilities, examples of job titles that may exclude an employee from coverage can include:

  • human resources manager
  • industrial relations manager
  • venue manager
  • general/hotel manager
  • executive assistant manager
  • regional manager.

A manager excluded from award coverage are entitled to the national minimum wage and the National Employment Standards.

Salaries for managers under the Hospitality Award

If hotel managers are paid 25% more than the minimum annual salary, they don’t get some award entitlements. These include allowances, breaks, penalty rates and overtime. This is called salary absorption.

Clause 25 of the Hospitality Award sets out the requirements for salary absorption for hotel managers.

Does the salary need to be compared with what they would otherwise be paid?

No. This requirement doesn’t apply to managers being paid under the salary absorption clause.

For more information see Annualised salaries.

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