We are the Fair Work Ombudsman.

Our job is to help you with your pay and rules at work.

We, us and our means the Fair Work Ombudsman.

This guide has some hard words.

The first time we write a hard word we write it in bold.

Before you call us, you need to know some information.

We will ask you questions when you call.

This will help us give you the right information.

You can choose what information you want to tell us.

We want to know your name.

We might ask for your

• phone number
• email address
• home address.

We might want to know your date of birth.

We want to know the name and address of where you work.

We want to know what the business does.

We want to know the name of the award or agreement for your job.

An award or agreement is like a book of rules about your job and pay.

We can help if you do not know your award or agreement.

We want to know what you do at work.

We want to know how much pay you get at work.

We want to know how many hours you work.

We want to know how many days you work.

Your employer might have given you a letter when you started work.

This letter might have the information we need.

You can find information on pay slips or other work records.

A pay slip tells you how much pay you got for the work you did.

You can ask your family, carer or friend to help get your information.

You or your support person can call us on 13 13 94.

We are open from 8am to 5.30pm Monday to Friday.

If you don't want to tell us your name and information you can make an anonymous report on our website.

Anonymous means we do not know who you are.

To find out about making an anonymous report go to fairwork.gov.au/easy-read-anon-report.