Airline Operations - Ground Staff Award [MA000048]

Who the Airline Ground Staff Award covers

The Airline Ground Staff Award covers employers in the airline operations industry and their employees who fit within the classifications of the award. 

The airline operations industry means:

  • operating, and/or
  • related on-airport servicing of

aircraft that are used for

  • commercial passenger
  • freight air transport services
  • private business
  • instructional flying

in, and from a base in, Australia.

Examples of employees covered by the Airline Ground Staff Award include:

  • airlines services operators and co-ordinators
  • baggage handlers
  • customer service employees
  • administrative employees
  • aircraft workers
  • aircraft maintenance engineers
  • engineering tradespersons
  • employees who hold category A, B1/B2 or C licences
  • storepersons and logistics workers.

The Airline Ground Staff Award also covers labour hire businesses and their employees who are placed with an organisation in the airline operations industry.

Check the award for full information on who is covered and the classification descriptions.

Source reference: Airline Operations Ground Staff Award [MA000048] in clauses 2, 4 and schedule A

Who the Airline Ground Staff Award doesn’t cover     

The following employers and employees are not covered by the  Airline Ground Staff Award:

  • in-flight catering businesses and their employees
  • air pilots
  • aircraft cabin crew
  • employees employed by an employer who operates an airport.

Check the award for full information on coverage and classifications.

Source reference: Airline Operations Ground Staff Award [MA000048] in clauses 2, 4 and schedule A

Not the right award?

If your industry or work isn’t covered above, you can also check:

Find your pay and entitlements

Pay and entitlements less than the award?

Employees must be paid at least award pay rates and entitlements.

If your pay rates are less than the award, go to Help resolving workplace issues to follow our step by step guide on how you can fix it.

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