engaged in any of the following:

• picking up glasses
• general assistance to food and beverage attendants of a higher grade not including service to customers
• removing food plates
• setting and/or wiping down tables
• cleaning and tidying of associated areas
• receipt of monies.

not achieved the appropriate level of training

engaged in any of the following:

• supplying, dispensing or mixing liquor
• assisting in the cellar
• general waiting duties of both food and/or beverage, including cleaning tables
• receipt of monies
• attending a snack bar
• delivery duties
• taking reservations, greeting and seating guests

appropriate level of training

engaged in any of the following:

• supplying, dispensing or mixing of liquor
• assisting in the cellar
• undertaking general waiting duties of both food and liquor including cleaning of tables
• receipt of monies
• assisting in the training and supervision of food and beverage attendants of a lower grade
• delivery duties
• taking reservations, greeting and seating guests

may assist in the training and supervision of food and beverage attendants of a lower grade.

appropriate level of training

carries out specialised skilled duties in a fine dining room or restaurant.

appropriate level of training including a supervisory course

responsibility for supervision, training and co-ordination of food and beverage staff, or stock control for a bar or series of bars.

engaged in any of the following:

• general cleaning duties within a kitchen or food preparation area and scullery, including the cleaning of cooking and general utensils used in a kitchen and restaurant
• assisting employees who are cooking
• assembly and preparation of ingredients for cooking
• general pantry duties

appropriate level of training

engaged in specialised non-cooking duties in a kitchen or food preparation area, or supervision of kitchen attendants.

appropriate level of training, including a supervisory course

responsibility for the supervision, training and co-ordination of kitchen attendants of a lower grade.

doesn't have the appropriate level of training

carries out cooking of breakfasts and snacks, baking, pastry cooking or butchering.

appropriate level of training

performs cooking duties such as baking, pastry cooking or butchering.

commis chef or equivalent who has completed an apprenticeship or who has passed the appropriate trade test or who has the appropriate level of training

engaged to perform cooking, baking, pastry cooking or butchering duties.

demi chef or equivalent who has completed an apprenticeship or who has passed the appropriate trade test or who has the appropriate level of training

engaged to perform general or specialised cooking, butchering, baking or pastry cooking duties and/or supervises and trains other cooks and kitchen employees.

chef de partie or equivalent who has completed an apprenticeship or has passed the appropriate trade test or who has the appropriate level of training in cooking, butchering or pastry cooking

performs any of the following:

• general and specialised duties including supervision or training of other kitchen staff
• ordering and stock control
• solely responsible for other cooks and other kitchen employees in a single kitchen establishment

basic clerical and routine office duties such as collating, filing, photocopying, and delivering messages.

general clerical or office duties, such as typing, filing, basic data entry and calculating functions.

appropriate level of training

performs secretarial duties (see the Award for further details about what constitutes secretarial duties).

appropriate level of training including a supervisory course and who co-ordinates other clerical staff.

receives and stores general and perishable goods and cleans the store area.

in addition to the duties for a storeperson grade 1, may also operate mechanical lifting equipment such as a fork-lift and/or who may perform duties of more complex nature.

appropriate level of training and who:

• implements quality control
• responsible for large part of, or all stores/warehouse area
• highly developed interpersonal and communication skills
• able to supervise and provide direction to other employees (ie. assist in the provision of training)
• and may perform indicative tasks at this level, such as liaising with management and suppliers, and supervising the receipt of goods

see the Award for full list of duties and indicative tasks.

assists in maintenance of dress standards and good order at an establishment.

responsible for timekeeping of staff, for the security of keys, for the checking in and out of delivery vehicles and/or for the supervision of doorperson/security officer grade 1 personnel.

An employee who is not a tradesperson and whose duties include the performance of routine repair work and maintenance in and about the employer’s premises.