Other help for regulated workers
Regulated workers and regulated businesses can get help from other agencies and organisations.
On this page:
- Education and assistance
- Minimum standards orders, guidelines and disputes
- Workplace health and safety
- Rules and standards for drivers
- Legal help
- Tax and super
- Tools and resources
- Related information
Education and assistance
We (the Fair Work Ombudsman) provide education, assistance and advice to:
- regulated workers
- regulated businesses (such as a ride share company)
- registered organisations (like employer associations and unions).
We can provide advice on orders, guidelines and collective agreements for regulated workers once they’re issued by the Fair Work Commission (the Commission). The Commission is the national workplace relations tribunal and registered organisations regulator.
We can also investigate and take compliance action to enforce binding rules in:
Penalties may apply for breaches of orders or agreements, like existing penalties for other breaches of the Fair Work Act.
Understand our compliance and enforcement approach at Compliance and enforcement.
Minimum standards orders, guidelines and disputes
The Commission also provides information and education on laws covering regulated workers.
The Commission is responsible for making:
- minimum standards orders and guidelines
- road transport contractual chain orders and guidelines.
The Commission can also register collective agreements and resolve disputes between regulated workers and businesses when they’re making those agreements.
The Commission can help resolve disputes about:
- unfair deactivation from a digital platform for employee-like workers
- unfair termination of a contract for regulated road transport contractors
- unfair terms in a services contract
- protections at work, such as workplace delegates’ rights.
To find out more, visit the Commission’s pages on:
- Regulated worker minimum standards cases
- Regulated worker disputes
- Independent contractor disputes about unfair contract terms.
Workplace health and safety
Regulated workers are also protected by state and territory workplace health and safety laws.
Regulated workers and businesses should contact their relevant state and territory body for advice and assistance. Go to Workplace health and safety.
Rules and standards for drivers
Some states have rules and standards for drivers of certain vehicles, including owner drivers and ride share drivers.
The agencies listed below can provide information on relevant laws:
- New South Wales: Point to Point Transport Commissioner
- Queensland: Business Queensland
- South Australia: Government of South Australia
- Tasmania: Service Tasmania
- Victoria: Business Victoria
- Western Australia: Department of Transport.
Legal help
There are situations where regulated workers or businesses may need to seek legal advice. For information about legal advice and referrals, visit Legal help.
Tax and super
Regulated workers are contractors. This means they’re usually responsible for their own tax and superannuation (super).
The Australian Taxation Office (ATO) gives advice and assistance on tax and super issues.
Learn more about contractor tax and super obligations from the ATO: Working as a contractor. If you have questions about tax and super, contact the ATO.
Tools and resources
- Fair Work Commission – Closing Loopholes - what’s changing
- Fair Work Commission – Regulated worker and contractual chain standards
- Fair Work Commission – Regulated worker disputes
- Fair Work Commission – Independent contractor disputes about unfair contract terms
- Australian Taxation Office – Working as a contractor.
