Award coverage for clerical employees in the real estate industry

Award coverage depends on the tasks that the employee does.

Clerks Award

The Clerks Award covers employees who only do clerical work.

Real Estate Award

The Real Estate Award covers employees who do real estate industry tasks. They may also do some related clerical work.

Example: Clerks Award

Poppy is a receptionist for a real estate company.

Her day-to-day duties include directing calls and taking messages, filing documents and organising mail.

Poppy is covered by the Clerks Award.

There is no appropriate classification in the Real Estate Award to cover Poppy’s role.

Example: Real Estate Award

Doug works as a property management assistant for a real estate company.

He assists the property manager. His day-to-day duties include responding to general enquiries, preparing documents and correspondence and collecting rents from tenants.

Doug is covered by the Real Estate Award.

View references

What to do next

Give us feedback on this article

Use our Feedback form to give us feedback about the information in this article.

If you have a question about pay or entitlements or need our help with a workplace issue, you can submit an online enquiry.

Page reference No
K600011