Changing from casual to full-time or part-time employment (casual conversion)
Published 13 August 2024 | Updated 26 February 2025
A new pathway was introduced for eligible employees to change to full-time or part-time (permanent) employment if they want to. This is known as the ‘employee choice pathway’.
On this page:
- New employee choice pathway
- Making a notice
- Responding to a notice
- Transitional arrangements
- Disputes about casual changes
- Protections at work
- Tools and resources
- Related information
New employee choice pathway
These changes started on 26 August 2024.
Casuals have a new pathway to full-time or part-time (permanent) employment under the National Employment Standards (NES). The ‘employee choice pathway’ allows eligible casuals to notify their employer in writing of their intention to change to permanent employment. An employer can only refuse the notice for certain reasons.
These rules replaced the previous rules for changing to permanent employment.
Making a notice
A casual is able to provide written notice to their employer to change to permanent employment under the employee choice pathway if they:
- have been employed for at least 6 months (12 months if employed by a small business)
- believe they no longer meet the requirements of the casual employee definition.
A casual can’t provide notice if they:
- are engaged in an ongoing dispute with their employer about changing to permanent employment under the employee choice pathway, or
- in the previous 6 months, their employer refused a previous notice or they've resolved a dispute with their employer about employee choice under a relevant dispute resolution process.
Responding to a notice
Before responding, the employer must consult with the employee. This includes discussing certain details of what will change if the employer accepts the notice and the employee is no longer a casual employee. This includes whether the employee would be full-time or part-time, what their hours of work would be, and when the change would take effect.
The employer must respond in writing to the employee within 21 days of the employee giving the notice, either:
- accepting the change, or
- not accepting the change.
Accepting the change
If the employer accepts the change, the written response must include information about:
- what the new employment status will be (for example, full-time or part-time)
- the employee’s new hours of work
- when the change will take effect.
Changes must take effect from the first day of the employee’s first full pay period starting after the employer gives their response, unless the employee and employer agree to another day.
Example: Employee choice about casual employment
Mariana works as a casual cleaner at a large contract cleaning company and started this job after 26 August 2024.
Mariana has been working for her employer for 9 months. Her employer:
- rosters her to work every week from 8 am to 1 pm, Monday to Friday
- has always been able to offer her work
- believes it’s reasonably likely Mariana will have ongoing work available in the future
- has part-time employees working in the same role.
Mariana gives her manager, Victor, a written notice under the employee choice pathway because she believes she no longer meets the definition of casual employment.
Victor and Mariana discuss the notice, including what her status and hours of work would be and when the change would take effect. Victor accepts the notice in writing and confirms the details of their discussion. This includes that she will start as a part-time employee in two weeks’ time, working 8 am to 1 pm, Monday to Friday.
Not accepting the change
If the employer doesn’t accept the change, the written response must include the reasons for the decision.
Reasons can only be any of the following:
- the employee still meets the definition of a casual employee
- there are fair and reasonable operational grounds for not accepting the notification, such as:
- substantial changes would be required to the way work in the employer’s business is organised
- there would be significant impacts on the operation of the employer’s business, or
- substantial changes to the employee’s employment conditions would be necessary to ensure the employer doesn’t break rules (such as in an award or agreement) that apply to the employee.
- accepting the change would mean the employer won’t comply with a recruitment or selection process required by law.
Transitional arrangements
The casual conversion pathways available before 26 August 2024 continue to be available for some employers and their casuals employed before 26 August 2024 for a transitional period.
Find more information at Offers and requests for casual conversion.
Example: Right to request casual conversion for a casual employed before 26 August 2024
Ali was employed as a casual barista at a local café, which is a small business. When he started work in October 2022, his employer couldn’t commit to providing him with ongoing employment. Ali was paid a casual loading and rostered to work on an ‘as needs’ basis.
In October 2024, Ali had been employed for 2 years and had worked a regular pattern of hours for the last 8 months. Ali’s employer has committed to providing Ali with ongoing work.
Ali decides he now wants to change to part-time employment.
Ali looks at fairwork.gov.au and learns that even though he has been employed for 2 years, he isn’t eligible to access the new employee choice pathway yet. This is because he is employed by a small business and his employment before 26 August 2024 isn’t counted towards eligibility for the employee choice pathway.
However, Ali learns that he can request to change to part-time employment through the casual conversion pathway that is still available for eligible casuals employed before 26 August 2024. He has until 26 August 2025 to make a request under this pathway.
Ali believes he meets all the requirements so makes a written request to his employer to change to part-time employment.
Access our updated information:
Disputes about casual changes
If a dispute arises and can’t be resolved at the workplace level, the dispute can be heard by the Fair Work Commission (the Commission).
The Commission would generally first try to resolve the dispute in an informal way. This includes by mediation or conciliation.
If the dispute still isn’t resolved, the Commission is able to arbitrate the dispute. This is a more formal process and can result in a legally binding decision.
Find our more at the Commission’s Casual to permanent status page, or read their Fact Sheet about casual employment laws.
Protections at work
An employer can’t take certain actions to avoid their obligations or an employee’s rights to change to permanent employment. This includes:
- reducing or varying an employee’s hours of work
- changing an employee’s pattern of work, or
- terminating an employee’s employment.
Casual employees are also protected against adverse action by an employer because they have a workplace right, including their right to:
- notify their employer that they believe they no longer meet the definition of a casual employee
- receive a written response from their employer in relation to their notice
- participate in a dispute about changing to permanent employment.
For more information on protections from adverse action, see Protections at work.
We’ve updated our Becoming a permanent employee page to reflect these changes.
Tools and resources
- Closing Loopholes – what's changing
- Department of Employment and Workplace Relations – Closing Loopholes fact sheets