When a business employs workers and provides a service to other organisations (host organisations) by assigning those workers to perform work for that host organisation.

The amount of hours worked by an employee that doesn’t include overtime. For example, the ordinary hours of a full-time employee are usually 38 hours per week.

The amount of money an employee would get for the hours worked. This does not include any additional overtime payment.

Contractors or employees who perform their work at home or at a place that wouldn’t normally be thought of as a business premise. A common type of outworker is a contractor in the textile, clothing or footwear industry who works at home.

The time worked outside of ordinary hours. Awards and registered agreements will state when overtime can be worked and the rate of pay for working overtime.