2023 to 2024 enforceable undertakings

Find out how the Fair Work Ombudsman has used enforceable undertakings in 2023-2024 to ensure employers comply with Australian workplace laws.

World Vision Australia Pty Ltd

Date of undertaking: June 2024

World Vision Australia Pty Ltd has back-paid staff more than $6 million, including interest and superannuation, and has signed an enforceable undertaking with the Fair Work Ombudsman.

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A.C.U.G. (NSW) Pty Ltd and A.C.U.G. (SA) Pty Ltd

Date of undertaking: June 2024

Container unloading businesses A.C.U.G. (NSW) Pty Ltd and A.C.U.G. (SA) Pty Ltd are back-paying about $149,000 including superannuation to 923 underpaid staff, and have signed an enforceable undertaking with the Fair Work Ombudsman.

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Copy of media release:

Eagers Automotive Limited

Date of undertaking: June 2024

Australia’s largest car dealership business, Eagers Automotive Limited, has back-paid more than $16 million, including interest and superannuation, to staff underpaid by 5 of its subsidiaries. These subsidiaries have signed an enforceable undertaking with the Fair Work Ombudsman.

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Copy of media release:

Open Minds Australia Limited

Date of undertaking: May 2024

Disability support charity Open Minds Australia Limited has back-paid staff about $4.2 million after breaching its own collective agreement and has signed an enforceable undertaking with the Fair Work Ombudsman.

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On the Run Pty Ltd

Date of undertaking: April 2024

On the Run Pty Ltd will back-pay or credit about $2.3 million in annual leave entitlements to staff and has signed an enforceable undertaking with the Fair Work Ombudsman.

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Insurance Australia Group Limited

Date of undertaking: April 2024

Insurance Australia Group Limited entities have back-paid workers more than $21 million owed under federal workplace laws and signed an enforceable undertaking with the Fair Work Ombudsman.

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Optus Retailco Pty Limited

Date of undertaking: February 2024

Optus Retailco Pty Limited is back-paying more than $7.8 million including interest and superannuation to underpaid employees nationally, and has signed an enforceable undertaking with the Fair Work Ombudsman that includes contrition payments.

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Copy of media release:

St Vincent’s Health Australia Ltd

Date of undertaking: December 2023

Hospital and aged care businesses operated by St Vincent’s Health Australia Ltd are back-paying staff in NSW and Queensland more than $4.4 million and have signed an enforceable undertaking with the Fair Work Ombudsman.

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Copy of media release:

Calvary Administration Pty Ltd

Date of undertaking: October 2023

Current and former staff of aged care services provider Calvary Administration Pty Ltd have been back-paid more than $2.1 million, including interest and superannuation, and the company has signed an enforceable undertaking with the Fair Work Ombudsman.

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Copy of media release:

Aruma Services Limited

Date of undertaking: October 2023

Disability support services provider Aruma Services Limited has back-paid Victorian staff more than $6.5 million, including interest and superannuation, and signed an enforceable undertaking with the Fair Work Ombudsman.

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Starbucks Coffee Australia Pty Ltd

Date of undertaking: September 2023

Starbucks Coffee Australia Pty Ltd (Starbucks) has back-paid staff in Sydney, Melbourne, Brisbane and the Gold Coast more than $4.5 million and has entered into an enforceable undertaking with the Fair Work Ombudsman.

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Copy of media release:

Southern Cross Care (Tasmania) Inc

Date of undertaking: September 2023

Tasmania's largest aged care operator, Southern Cross Care (Tasmania) Inc, is back-paying staff almost $6.9 million and has signed an enforceable undertaking with the Fair Work Ombudsman.

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Best & Less Pty Limited

Date of undertaking: August 2023

Retail company Best & Less Pty Limited has back-paid staff more than $5.2 million and signed an enforceable undertaking with the Fair Work Ombudsman.

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Apollo Health Limited

Date of undertaking: July 2023

Health care provider Apollo Health Limited has back-paid staff more than $4.86 million, including interest and superannuation, and signed an enforceable undertaking with the Fair Work Ombudsman.

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